Privacy Policy

At Maskura Logistics, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our services or visiting our website – Maskura Logistics.

Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII):Includes your name, email address, phone number, billing and shipping addresses, and other contact details provided through forms or communication.
• Business Information:Such as company name, VAT number, or freight details for service execution.
• Technical Information:Includes IP address, browser type, operating system, device information, and browsing behavior through cookies or other tracking tools.
• Payment Information:For processing transactions, subject to secure handling standards.
• Communication Records:Emails, chat logs, and phone call recordings for customer service purposes.

How We Use Your Information

We use the collected information to:

• Provide logistics, freight forwarding, and warehousing services.
• Respond to inquiries and communicate service updates.
• Improve our website, offerings, and customer experience.
• Comply with legal obligations and prevent fraud.
• Conduct analytics and performance monitoring.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Third-Party Service Providers:For tasks such as payment processing, IT services, or freight operations.
• Business Partners:For joint logistics operations or services.
• Authorities:When required by law, legal proceedings, or to protect rights and property.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

Data Security

We employ appropriate administrative, technical, and physical measures to protect your personal data from unauthorized access, alteration, or disclosure. Examples include encryption, firewalls, and secure storage protocols.

Cookies and Tracking Technologies

We use cookies to enhance website functionality and collect usage data. You can manage or disable cookies through your browser settings.

International Data Transfers

If you are located outside our operational regions, your data may be transferred and processed in other countries where data protection laws differ. By using our services, you consent to such transfers.

Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access and request copies of your data.
• Correct inaccuracies in your data.
• Request data deletion, subject to legal requirements.
• Withdraw consent for data processing.
• File a complaint with a data protection authority.

To exercise your rights, contact us at [Insert Contact Information].

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such information, we will delete it promptly.

Updates to This Privacy Policy

This policy may be updated periodically. Changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy regularly.